Nestlé Canada recalls infant formula after customer complaints

By Joseph James Whitworth

- Last updated on GMT

Picture: Nestlé Canada
Picture: Nestlé Canada

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Nestlé Canada is recalling four batches of infant formula due to a quality issue triggered by consumer complaints.

Nestlé brand Good Start 2 Concentrated Liquid Infant Formula 359ml is involved due to potentially reduced bioavailability of nutrients.

There have been reported illnesses but they have not been confirmed to be caused by the product.

Nestlé Canada told us that the product was only distributed and sold nationally in the country.

“It is an isolated incident limited to the four batches recalled. The root cause of this problem was identified at the manufacturing level and we have taken all the necessary measures to prevent this from happening again.

“Most of the complaints on this issue received were in January and February. We have conducted our investigation and taken action accordingly.”

Nestlé Canada said as per the Canadian Food Inspection Agency (CFIA) communication, reported illnesses were not confirmed to be due to the affected product.

“Our analysis has shown that the levels of some minerals in the formula might be at lower levels than what is listed on the label,” ​said the firm. 

“These decreased levels are not reduced to levels where they are of concern, or would cause nutrient deficiencies or illness. We don’t expect any further investigation at this time.”

Batch codes 512857211A, 512957211A, 512957212A, 513057211A (sold in a case 12x359ml) are affected.

The minerals in the formula may separate over time and appear as black particles in the concentrate. Consumption could lead to lower intake of some nutrients, due to reduced bioavailability.

Nestlé Canada said it was contacting customers who received Good Start 2 Concentrate 359ml Tetra Box with Omega with the affected batch codes and arranging for all products to be returned.

  •  This article was updated on 17 February with Nestlé Canada response 

Related topics Manufacturers Nutritionals Nestlé

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